**Terms and Conditions for BD Resort Manali**
1. **Booking and Reservation:**
– All reservations are subject to availability.
– To confirm a reservation, a valid credit/debit card or advance payment may be required.
– Check-in time is from 2:00 PM, and check-out time is by 12:00 PM.
2. At BD Resort Manali, we understand that sometimes your travel plans may change. To provide you with a hassle-free experience, we have established
the following
cancellation policy:
1. Cancellation Periods:
Off-Peak Season: 3rd Jan. to 30th April & 6th July to 24th Dec
Peak Season: 01st May to 5th July & 25st December to 2nd Jan
2. Cancellation Charges:
Off-Peak Season: If you cancel your reservation within 7 to 10 days of your scheduled check-in date, you will be charged 50% of the total booking amount.
Peak Season: If you cancel your reservation within 7 to 10 days of your scheduled check-in date, you will be charged 75% of the total booking amount.
3. No-Show Policy:
If you do not arrive on the scheduled check-in date and have not informed us about the cancellation in advance, you will be charged the full booking
amount.
4. Early Departure:
If you decide to check out earlier than your original departure date, you will be charged for the full booking duration.
5. Refund Policy:
Refunds for cancellations, if applicable, will be processed within 10-14 business days through the original mode of payment.
6. Modifications:
If you wish to make changes to your reservation, please contact us as early as possible, and we will do our best to accommodate your request. Any
modifications are
subject to availability and may result in rate adjustments.
7. Group Bookings:
Group bookings (bookings of 5 or more rooms) may have a different cancellation policy, which will be communicated at the time of booking.
Please note that the cancellation policy may vary for special promotions, packages, or specific room types, and the applicable policy will be clearly
mentioned at the
time of booking. We recommend that you carefully review the cancellation policy before making a reservation.
To cancel or modify your reservation, or if you have any questions regarding our cancellation policy, please contact our reservations team at
[Reservation Email or
Phone Number]. We are here to assist you and ensure your stay with us is as enjoyable as possible.
BD Resort Manali values your patronage and appreciates your understanding of our cancellation policy, which enables us to provide excellent service to
all our guests.
3. **Payment:**
– Payment can be made through credit/debit cards or other accepted payment methods.
– The resort reserves the right to pre-authorize credit cards prior to arrival.
4. **Guest Responsibility:**
– Guests are responsible for any damage caused to the rooms, furnishings, or any other part of the resort by themselves or their visitors.
– Smoking is strictly prohibited in designated non-smoking areas. A cleaning fee will be charged for smoking in non-smoking areas.
5. **Children and Extra Guests:**
– Children under the age of 5 stay free of charge when using existing beds.
– Extra beds may be available at an additional cost, subject to availability.
6. **Pets:**
– Pets are not allowed in the resort premises.
7. **Facilities:**
– The use of resort facilities is at the guest’s own risk. The resort is not responsible for any injuries or accidents.
– Any special requests are subject to availability and may incur additional charges.
8. **Privacy Policy:**
– The resort respects the privacy of its guests. Personal information provided during the reservation process will be handled in accordance with our privacy policy.
9. **Force Majeure:**
– The resort shall not be liable for any failure or delay in performance arising out of circumstances beyond its control, including but not limited to acts of God, natural disasters, government actions, or other unforeseen circumstances.
10. **Complaints:**
– Any complaints or concerns during your stay should be brought to the attention of the resort management promptly to allow for resolution.
11. **Changes to Terms and Conditions:**
– The resort reserves the right to modify or update these terms and conditions at any time. Guests are encouraged to review this page periodically for any changes.
By making a reservation or staying at BD Resort Manali, guests acknowledge and agree to abide by these terms and conditions. Failure to comply may result in additional charges or eviction from the premises.
